Privacy Policy

Privacy Policy and Information Confidentiality

The team at Jahram Najd Trading Company welcomes you and thanks you for your trust. Jahram Najd Trading Company is fully aware that the user has rights, and we are committed to protecting the privacy and confidentiality of user information in accordance with our established security mechanisms. Therefore, we hereby clarify our Privacy Policy as follows:

First: Information obtained and retained by Jahram Najd Trading Company

1. Personal Identification Information: Such as name, age, email address, National ID, or Residency (Iqama) number.

2. Login Information: Such as username, password, email, and the security question/answer for password recovery.

3. Electronic Cookies: Due to the nature of electronic platforms, cookies may be used for technical purposes to facilitate and improve the interaction between the store and the user.

Second: Does Jahram Najd Trading Company share this information?

1. As a general rule, Jahram Najd Trading Company strives to retain this information in a manner that preserves user privacy. We only retain this data to improve the quality of the online store and facilitate the relationship between the store and the user.

2. Access to this information is restricted to authorized personnel at Jahram Najd Trading Company, and it will not be published or broadcast to any third party.

3. In our pursuit of safety, if Jahram Najd Trading Company notices any illegal or unauthorized activity by a user, we may report such actions to the competent authorities after consultation with the company's legal counsel.

Third: How secure is the confidentiality of the store's information?

Jahram Najd Trading Company seeks to maintain the absolute confidentiality of user information and will not violate these rules and policies. However, since the internet cannot be 100% guaranteed, our team notes the following:

1. The company strives to protect all user information via secure servers protected by advanced electronic security systems and specialized software.

2. Since the internet is susceptible to potential breaches or viruses despite protective firewalls, Jahram Najd Trading Company advises users to keep their account information strictly confidential and avoid disclosing sensitive data to others. This guidance is provided out of our commitment to directing and protecting our users.

Fourth: Is there a third party in the relationship between Jahram Najd Trading Company and the user?

This policy applies to all interactions where a third party may be involved, such as shipping partners, marketing service providers, or technical support teams, only to the extent necessary to complete the user's transaction and provide the requested services.

Fifth: Terms and Provisions of Use:

All obligations of Jahram Najd Trading Company, user obligations, and rights arising from the relationship between the consumer and the company are governed by the User Agreement found at [Insert Link]. This Privacy Policy is an integral part of that agreement, designed to ensure the credibility and trust that Jahram Najd is keen to provide to all its users.